Refunds and Returns

If you change your mind

If within 14 days of receiving your order you decide that you don’t want it, you can return it for a refund:

  • The product must be sealed and in saleable condition.
  • Please email me to let me know.
  • When I receive the product, I will refund you the price you paid for it, plus the delivery fee.
  • You must pay the cost of returning the product to me.
  • Please re-package the product extremely carefully so that it will not get damaged in transit.
  • Please send the product to the Returns Address below.

If the product is faulty, not as described, or I have sent the wrong product

If I have sent you a product that is faulty, has not been described accurately, or is the wrong product, you can return it for a refund:

  • Please email me to let me know.
  • When I receive the product, I will refund you the price you paid for it, plus the delivery fee, plus your reasonable costs of returning the product to me.
  • Please re-package the product extremely carefully so that it will not get damaged in transit.
  • Please send the product to the Returns Address below.

Returns Address

Cheers!
Lavinia House
Hambledon Road
Denmead
Waterlooville
PO7 6NU